Maintenance update: Minor change to Practo Ray calendar

We are making a minor change to your Practo Ray calendar today.

In your Practo Ray calendar, when a patient’s appointment is added, a small icon appears next to the patient’s name. If it is the patient’s first appointment, the icon is yellow in colour. For subsequent appointments, the icon turns white.


Due to some operational issues, all icons will now be white. All patients will now show a white icon next to their name. This change will be applicable until further notice.

We apologize for any inconvenience caused. Please get in touch with our Support team for any assistance.